Registration FAQ

How do I make changes to my original conference registration order?

You can make registration changes (name, contact information, registered workshops, etc.) through the online conference registration system up to November 14, 2011. If the conference sells out prior to this date, the system will still allow delegates to make changes to their record if they have registered prior to sell-out. In order to change your registration, you will need to login using the account information you created when you first registered. You can find a link to your account within the email sent at the time of registration. If you need to make changes and the online system has closed, please contact us.

Can I cancel my registration?

The conference committee will issue full refunds less a $100 administration fee for all written requests received before November 1, 2011. The committee regrets that refunds will not be considered on or after this date. Substitutions are allowed when the name of the individual substituting is recorded using the online registration system prior to November 1, 2011 at 5:00 pm MST. All approved refunds will be issued after the conference.

My organization is GST exempt, how do I remove GST from my payment?

The registration system unfortunately at this time must collect GST. Please follow your corporate expense claim policies for the reimbursement of GST.

Who is eligible for member pricing?

You need to be a member in good standing of the Project Management Institute Southern Alberta Chapter (PMI-SAC) to receive member pricing. You will be required to enter your PMI Member Number in the online registration system to be eligible for member pricing.

What forms of payment are acceptable?

We accept the following forms of payment:

• VISA
• MasterCard
• Cheque

Is there a group discount available?

Yes, there is a discount available for groups of 10 people or more. Each person in this group will receive $100 off their registration. Please register as a group to receive this discount. If you hit total twice, the discount will be applied.:

Have one person register the group (all 10 delegates) online

Can payment be made in other currencies?

Payment must be made in Canadian dollars. No other forms of currency are accepted at this time.

Will my badge be sent to me?

No. Badges will be available for pick-up at the Registration Desk during the conference only.

Do I need to pre-register for the sessions (workshops)?

Yes. There is limited seating in each individual session. To ensure you have a seat, you must pre-register for your sessions using the online registration system.

Note: You can change your session prior to the start of the conference and while the online registration system is still active as long as there is still space in the session you want to switch to. Be aware though that space is limited and that you may lose your seat in a session while attempting to switch to another that may also be full.

What if a session is full?

Unfortunately, if a session is full, you will not be permitted to register for that session. You are free to check back to see if any spots have opened up in the session, but this is why we recommend that you register early.

Will my information be sold to or shared with any third-party?

We do not sell, rent, or give your personal information to third parties for any reason. If you have further questions regarding the protection of your registration information, please read the Privacy Policy outlined on the PMI-SAC website.

Who should I contact if I require further assistance, or if I have questions regarding the registration system?

For further assistance, please contact conference@pmisacconference.com or call 403-244-7821 or 1-800-267-9180. While we do not guarantee response times, we make every attempt to answer inquiries within one business day.